Job description

Agile Recruit are currently working with a global consultancy who are going through a rapid stage of growth within their Technical teams.

They are currently looking for a Technical Network Lead to join the team.

You should be self-motivated with a track record of working with a data centre technology stack and an appreciation of technical support and operations. As an experienced technical lead, you will have extensive experience of networking technologies gained in previous hands-on technical support and design roles, coupled with a high-level of technical knowledge and experience of network infrastructure at an enterprise level.

The role requires you to have the ability to design and implement complex technical, multi-site and multi-discipline solutions across a range of network technology such as WAN, LAN, Cloud, Firewall and Security. Experience of a variety of network vendors will be beneficial to this role.

Current multi-vendor certifications at a professional/expert level alongside experience of working in a multi-client solution provider performing a client-facing design and delivery role would be beneficial.

Ideal Candidate:

  • An excellent understanding and practical knowledge within multiple technical subject areas, supported by current multi-vendor certifications at a professional/expert level.
  • Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents.
  • Communicate, convey, and agree complex plans effectively with the customer and internal stakeholders.
  • Excellent communication skills, both written and oral with strong presentation skills.
  • Ability to work under pressure and to tight deadlines.
  • Experience working in a team-oriented, collaborative environment including virtual / remote working
  • Agile and highly adaptable for changing priorities.
  • Able to cope with change and ambiguity, communicate with technical and non-technical audiences.
  • Experience working in a team-oriented, collaborative environment including virtual / remote working.
  • Experience of working within the ITIL framework.

What you'll need:

  • This is a "hands-on" technical role to provide support across a wide range of customer infrastructure, working with customers to design and implement new solutions and projects.
  • The role is also expected to provide technical leadership and guidance to the wider infrastructure team.
  • Responsibilities:
  • Leading the design and implementation of new network infrastructure, including the creation of HLD/LLD’s and documentation in response to customer requirements.
  • Lead a team of engineers to deliver solutions and provide technical assurance to the customer.
  • Ensure that designs and implementation adhere to vendor best practices for specific technologies and established standards and frameworks, meeting customer compliance requirements.
  • Work closely with the customer and/or customer’s technical teams to advise on solutions and providing detailed information on design and implementation.
  • Acting as a technical escalation point for major incidents relating to the managed service delivery across customers.
  • Identify Technical Problems and potential Service Improvements across customer environments.
  • Lead the creation of documentation to enable acceptance into service and BAU support.
  • Transition of new platforms to Managed Services teams or customer support teams and provision of early-life support.

This is an urgent requirement and if you would like to know more around this opportunity please apply directly or contact me at c.evans@agilerecruit.com

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